De oudere patiëntThe older patient
What this unit teaches
Talk to the patient, not to the escort
When a relative comes along, the conversation drifts to them within a minute — they speak faster, they are less tired, and for you they are easier to understand. Turn your chair, use the patient's name and ask them directly. If the escort needs their own conversation, arrange it separately and with the patient's permission.
«Mevrouw Kroon, wat vindt u er zelf van?»
«Ik hoor uw dochter, en ik wil het ook graag van u horen.»
«Mag ik het straks even apart met uw dochter bespreken?»Slower, not louder
A hearing aid amplifies everything, including your raised voice, and turns it into noise. Sit facing the person, in the light, one sentence at a time, and leave a pause for the answer. This is also the setting in which your accent costs the most, so ask early — «verstaat u mij goed zo?» — rather than discovering at the end that half the consultation did not land.
Eén zin per keer, daarna een korte pauze.
Zit recht tegenover de patiënt, in het licht.
Bij een gehoorapparaat: rustiger praten, niet harder.
«Verstaat u mij goed zo?»betuttelen: what it sounds like
The «we» of the care home and the diminutive at the end of a name are the two clearest markers of talking down to someone, and older Dutch people react to them instantly — often by going quiet rather than by objecting. u stays u at 87. This is one of the few places where your own language may actively mislead you: warmth expressed through diminutives reads here as loss of standing.
✗ Gaan wij even zitten? (wij in plaats van u)
✗ Hebben wij al gegeten?
✗ Goed zo, mevrouwtje. (verkleinwoord)
✓ Gaat u zitten. · Heeft u al gegeten? · Mevrouw Kroon.From the text
Mevrouw Kroon is 87 en komt binnen met haar dochter.
Mrs Kroon is 87 and comes in with her daughter.
Vocabulary in this unit (56 words)
| Dutch | Meaning |
|---|---|
| de mantelzorger | informal carer |
| de mantelzorg | informal care |
| de dementie | dementia |
| dement | with dementia |
| het geheugen | memory |
| vergeetachtig | forgetful |
| gedesoriënteerd | disoriented |
| het delier | delirium |
| kwetsbaar | frail, vulnerable |
| de kwetsbaarheid | frailty |
| de zelfstandigheid | independence |
| zelfstandig | independent |
| de regie | control over one's own life |
| de zeggenschap | say, right to decide |
| het verpleeghuis | nursing home |
| het verzorgingshuis | residential home |
| de dagbesteding | day activities |
| de thuiszorg | home care |
| de rollator | walking frame |
| de stok | walking stick |
| de mobiliteit | mobility |
| het valrisico | risk of falling |
| de polyfarmacie | polypharmacy |
| de ondervoeding | malnutrition |
| de uitdroging | dehydration |
| het gehoorapparaat | hearing aid |
| slechthorend | hard of hearing |
| slechtziend | visually impaired |
| de bril | glasses |
| het gebit | teeth, dentures |
| betuttelen | to patronise |
| de waardigheid | dignity |
| respectvol | respectful |
| het oogcontact | eye contact |
| aankijken | to look at (someone) |
| de begeleider | companion, escort |
| de derde persoon | the third person |
| vervormen | to distort |
| afhaken | to drop out, lose the thread |
| de kwartslag | quarter turn |
| draaien | to turn |
| verbaasd | surprised |
| apart | separately |
| opletten | to pay attention, keep watch |
| de leeftijd | age |
| op zich | in itself |
| het stukje | little piece |
| sturen | to steer, direct |
| aankleden | to dress |
| eenvoudig | simple |
| missen | to miss |
| de tuin | garden |
| verdienen | to deserve |
| onmiddellijk | immediately |
| alsof | as if |
| verbeteren | to correct |
The first unit is free — no account needed.
Open the course